Privacy Policy

Effective Date: 01-June-2025

Last Updated: 18-June-2025

At SV Grand Hotels, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.svgrandhotels.com.

1. Information We Collect

We may collect the following types of personal information:

• Full name, contact number, email address, postal address
• Government-issued ID (as required under Indian laws for guest registration)
• Payment details (card number, UPI ID, billing address)
• IP address and browsing data via cookies and analytics

2. Use of Information

Your information may be used to:

• Confirm and manage reservations
• Provide customer service and respond to inquiries
• Send booking confirmations, reminders, and special offers
• Comply with legal requirements including guest identity verification

3. Data Sharing

We may share your information with:

• Law enforcement or government agencies if required by law (e.g., under local police regulations)
• Third-party service providers (e.g., payment gateways, SMS/email services) bound by confidentiality agreements

4. Data Security

We implement appropriate technical and organizational security measures to protect your data. However, no electronic transmission or storage is 100% secure.

5. Cookies

Our website uses cookies for a better user experience and analytics. You can adjust cookie settings in your browser.

6. Your Rights

Under the Indian IT Rules, you have the right to review and correct your personal data. You may email svgrandmtp@gmail.com for any such requests.