Reservation Policy

Reservation Process

  • Reservations can be made via our website, direct calls, or authorized travel partners.
  • Government-issued ID is mandatory at check-in for all guests (including foreign nationals with a valid passport and visa).

Check-in / Check-out

  • Check-in: [12:00 PM]
  • Check-out: [11:00 AM]
  • Early check-in or late check-out is subject to availability and may attract extra charges.

Cancellation Policy

  • Standard Bookings: Free cancellation up to 48 hours before check-in
  • Late Cancellations: A charge equal to one night's stay may apply
  • No-shows: Full booking amount may be charged

Modifications

  • Changes to reservations are subject to availability and applicable rate differences.

Refund Policy

  • Refunds (if applicable) will be processed within 7–10 working days to the original payment method.

Group Bookings

  • Bookings of more than 5 rooms are considered group bookings and may require an advance deposit and custom cancellation terms which will be discussed at the time of booking.